Located in the Chamberí district, this hub will host a team of 80. This move will also allow Aircall to be closer to its more than 35 local technology partners, such as Hubspot, Pipedrive, Zendesk and Salesforce, which are also strengthening their presence in the Spanish market. If we also add their first-class technological professionals, our development in Spain is a natural step in our expansion plans.” With technology as one of the national drivers of economic growth, the speed of digitization of its companies and the unstoppable rates of investment and adoption of SaaS solutions, it is a suitable ecosystem for Aircall. The Aircall Madrid office will focus on helping more Spanish businesses scale up and interact effectively with their customers in an increasingly digital world.Īs Michael Haske, CEO of Aircall, states: “Spain is a strategic market. With more than 60% of Spanish businesses turning to SaaS services, according to an IDC study, opening its own office in Madrid will allow Aircall to better respond to local needs, while accelerating demand in the region. With more than 1,000 regional customers, such as Colvin, Wallbox, Spotahome or DKV Seguros, Aircall has observed a strong need for proximity and, above all, support and understanding of local challenges. It improves workflows in these departments, with relevant customer data and integrations with CRM, productivity and help desk tools such as Salesforce, HubSpot, Zendesk, Slack, Intercom and many others.Īircall affirmed its foothold in the Spanish market with a significant 102% growth in the region in 2021, appealing to businesses across the travel, financial services, education and technology sectors. This will allow the company to keep up with growing demand in the region and recruit new talent in technology and product areas.Īircall is the cloud-based call center and phone solution of choice for modern businesses that helps manage and streamline operations in the areas of customer service, sales and support. The Madrid office will ensure Aircall is surrounding itself with the best talent, further developing its technology partner ecosystem and gaining a better understanding of regional customer needsĪfter its $120 million Series D funding round, recognition of its valuation as a $1 billion Unicorn company_, Aircall, the connected business phone, announced reaching Centaur status with annual recurring revenue of $100 million last June._Īircall, a global provider of an integrated, easy to use, cloud-based phone solution, used in millions of daily customer care, sales and support calls, today announces its new office opening in Madrid. The office opening continues Aircall’s global expansion plans and reinforces its presence in Spain
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